Blog image

Logistics Team Interview

 

logistics-team.png

 


Earlier this month, I had the pleasure of speaking with the Sasma Logistics team. Meet Pim Schouten our Logisitcs Manager, and Amir Tawfik, Nicolai Koelhof, Alexandru Onica, Moon Nguyet Nguyen, and Charitha Heeren Sasma’s Logistics Operators. This group of professionals is a talented, passionate, friendly and enthusiastic team. Combined they have several years of experience from the world of logistics with years of outside experience and within the Sasma organization. The team likes to get things done and says that “no” is not an answer. Working towards one common goal and “What the customer wants – we make it work” is their mantra.

 

The logistics team works with a portal that holds all necessary and pertinent information for Sasma’s customers. Customers are given access and can logon at any time, it’s a 24/7 service. Available information includes Tracking, Downloadable packing lists, Invoices, Documentation, view order history. It is a very straightforward and user-friendly tool, by sharing only important and necessary information our customers don’t feel overloaded with unnecessary information.  

 

“The power of our team is that we tackle problems as soon as they arise, we also try to be one step ahead. Ready to answer questions” – Amir Twafik

 

The team is very customer service-oriented and time-sensitive when responding to issues that may arise. Logistics can be a complex operation. At Sasma, we work with one product, one commodity, which is alcohol. This one product is so specific and demanding. But as Nicolai said, “Logistics is nothing without sales” referring to a book from a logistics course that he has taken. Big picture, Logistics operates as an important part of the Sasma organization. All departments work closely together from Sales, Quality, and Logistics all working towards one common goal – selling and delivering premium alcohol globally, where the customer is always put first.

  

“Saamhorigheid” Togetherness – that’s the power of our team.

 

Interviewed by Saskia van der Kloot - Barre

Online magazine

Want to know everything about Sasma’s products and services? Download our online magazine here and find out everything about us!

Share

Read similar topics

Quarterly Newsletter December 2020

Welcome to our winter digital newsletter. Season's greetings from the entire Sasma team. In a year filled with challenges, we are grateful for your continued support. Here’s to a cheerful holiday and fresh 2021.

Do you think the Year of the Rooster could be a Perfect Year for Spirits? We at Sasma do.

The Asian market is growing continuously, and trends in Asian drinking can provide valuable trade and stock information for distillers. Here's what we found…

Product of the Month: Blended Malt Whisky

Few know what makes a blended whisky. We aim to shed some light on it and make companies aware of the difference with single-malt whisky. Do you know the difference?

Sasma BV

Willem Dreeslaan 301
2729 NE, Zoetermeer
The Netherlands
+31 79 363 3064

Subscribe to our mailing list